Sales supervisor - retail

• Work Term: Permanent
• Work Language: English
• Hours: 35 to 40 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Urban area
• Retail business

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Order merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Conduct performance reviews
• Supervise office and volunteer staff
• Sweep, mop, wash and polish floors

Supervision

• Cashiers
• Retail salespersons and sales clerks
• Staff in various areas of responsibility

Computer and technology knowledge

• MS Outlook

Product or manufacturing design

• Car care items
• Home care items
• Toys

Area of specialization

• Retail store

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Judgement
• Ability to multitask

Employment terms options

• Evening

Employment terms options

• Shift
• Flexible hours
• Morning
• Day
• Weekend

Health benefits

• Health care plan

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Provides awareness training to employees to create a welcoming work environment for youth